Information & Questions

Frequently Asked Questions (FAQ)

Do the products on the site match the photos?

Yes, all photos are real images of our products. However, the color may vary slightly depending on your screen settings.

How to care for clothing and bed linen?

Care instructions are indicated on the label of each item. In general, we recommend gentle washing at a temperature not exceeding 60°C and avoiding bleaches to preserve the color and quality of the fabric.

How long does delivery take?

Delivery time depends on your region. On average, it takes from 3 to 10 business days. After your order is shipped, you will receive a tracking number to monitor its status.

Can I return an item if it doesn't fit or I don't like it?

Yes, you can return the item within 7 days of receipt, provided it is unused and in its original condition. You can find more details in our return policy.

Will items marked as "out of stock" be available again?

We regularly update our assortment and restock popular items. You can sign up for notifications, and we will let you know when the item is back in stock.

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